From time to time clients send us words of appreciation for a job well done, so we thought we would share a few of them with you here.
As Block Managers we regularly find ourselves dealing with complex structural problems that require an innovative solution. Action Wall Ties have repeatedly exceeded our expectations, working far more quickly than we thought possible, and always liaising with a block’s tenants to keep them informed of progress.
I got a few quotes but to be fair AWT were so efficient that by the time the others came back with their estimates Chris and his team were already underway. They were quick, efficient, and did a great job
Action Wall Ties was an excellent choice. The team was highly professional, communication very easy and the work carried out with great skill and care. The project was challenging but they completed it with no damage, mess or disruption - most impressive, as was their workmanship.
We were looking for a specialist brickwork company with the right experience to rectify a water penetration problem at our offices, and we consider ourselves fortunate to have found Action Wall Ties. They gave us good advice and made cost-effective practical recommendations. Then in 2014, after we agreed a package of remedial works, they completed them effectively and without any additional costs or delays. A very successful project.
I was apprehensive when I first called AWT because another, purportedly qualified, company had walked away from our project after making things so much worse, informing us that the entire front of our Victorian home needed rebuilding. Chris immediately sent his lead contractor to take a look and after a very thorough survey he informed us that the job was nowhere near as massive as we’d been led to believe. And despite the complexity of the structural repair they saved the day. After a whirlwind of specialist professionals and technologies we got our house back looking beautiful and a guarantee for all works undertaken. AWT were professional, reliable and honest, and they got the job done right first time, on time and to the money. I would encourage anyone in a similar situation to choose AWT.
We always found Action Wall Ties to be professional and prompt, their coordination of all the elements of the project was impressive, and I really appreciated the fact that Chris kept me informed of progress throughout.
The leading reason why we have worked with AWT for the last 9 to 10 years is because their assessments are so comprehensive, enabling both contractors and clients to set and plan clear budgets for their remedial structural works. AWT are something of an authority in this area. And their detailed surveys and reports include evidence of remedial requirements and scope to make it easier to demonstrate value for money and cost benefit over planned cycles. They are a well-organised company with well trained and experienced tradesmen.
I have relied on the professional support and expertise of AWT for close to 12 years. No obstacle is insurmountable for this strong and experienced team, and we have always found their engineering and in-house fabrication solutions to be exemplary. Their enthusiasm on our projects is infectious and their performance onsite reflects the years of experience they possess. I have no hesitation in recommending Chris and AWT, and look forward a continued strong working relationship going forward.
Here at Ebco we specialise in high-end projects, where the detail really matters, we’ve even won an award or two for our efforts and Chris and his team at Action Wall Ties fit right in to this environment. I’ve trusted Chris with our client’s properties for years for two simple reasons. Firstly the quality and care of their workmanship, and secondly their uncanny ability to find innovative solutions to complex problems that have saved my clients both time and money on numerous occasions.
Quoted & easy to follow, straightforward anotated photos. vey good at what they do & we will use AWT again.
Very professional & reliable. Our client also impressed.
Very helpful, including willingness to give guidance on cost of work over phone.
With regard to the survey: Good – pragmatic in deciding access could be through narrow back stairway.
Appreciated coordination with structural engineer. Work appears neat and internal disruption to ceiling kept to a minimum. Pleasantly surprised at speed of work. AWT were not the cheapest quote received, but I was happy to pay a little extra for speed and convenience.
Initial contact: "Prompt replies, clear communication, all good."
The survey: "Very comprehensive and the specification sent ahead of the works clearly detailed what was required."
The works: "The guys were polite and professional, minimised mess where they could and were willing to work around issues whilst listening to my wishes. Very impressed."
